Lasha

I am struggling with changing 30 czk prepaid bundle to 3.5 GB internet plus sms package (bundle). It doesn't allow me to see this option anymore already for few days and says I will be able to do something after my previous request is processed. However, my request is not processed and it seems like a huge really bad bug in either application or on the endpoint. I don't want 30 czk bundle. I wanna change it. Please help. Thanks a lot in advance