How to find the modem admin access' lost password

[Návštěvník Youg]

Hello there, 
I had some problem with my rooter DNS this morning, it looks resolve right now. I have a Compal 3.0 PR modem.
I wasn't able to diagnosis the problem, but my issues were : really slow loading of internet and apps on every devices, even though I had a connexion of 400mb/s.
Anyway, this is not my problem for now. 
I wanted to access to my modem dashboard online, and it looks like I forgot the password unfortunately. Do you know how to get it back? 
I probably changed the default one when I installed it. 

Thank you in advance!
 

Upraveno 4. března 2022 uživatelem Youg

[Marek-26]

Hi, you can make factory reset. Then you can login with default password what is on modem.

[Návštěvník Youg]

Okay thank you very much. No risk it affects the installation or anything? 

By the way, how to do Factory Reset @Marek-26?

Upraveno 4. března 2022 uživatelem Youg

[tomus]

first try to enter "admin" as the login name, if it won't work do a factory reset

a factory reset is performed by pressing and holding the button for about 10 seconds, the button is located on the back of the modem

[Návštěvník Youg]

Okay thanks Tomus

 

[sodekcz]

@Youg I can confirm DNS issue also on my line during the day.

Anyway, If you don't remember correct admin password you have to do factory reset and completly new settings of your Compal. During reboot, there can be also some FW update, it can take over 20 minutes .