Návštěvník Tea Odesláno 26. října 2022 Sdílet Odesláno 26. října 2022 I was in Prague from September until February and had wifi and phone services from Vodafone. I canceled wifi in December and my phone at the end of January but was still getting receipts about unpaid bills. I paid some overdue bills on the 27th of April - 501 kc, and today I got an email from the company Finio a.s. to pay about 770 kc. I canceled my phone subscription 3 times already! Once in person and then twice over the phone and then after I got an email this morning I checked my account and noticed it is still getting bills until this day even though it says my account is inactive. What is happening? And can it please stop? I haven't been using that telephone number for almost 10 months now, so I don't understand why I am still getting bills no matter my INACTIVE status of the account. I don't understand why it also says that bills from March on were paid, when no one was using that number! I don't want to be dealing with this anymore, because I stopped using Vodafone when I left Czech Republic, which was 10 months ago. No one can help me or at least doesn’t know how to. Citovat Odkaz ke komentáři https://www.techforum.cz/topic/61542-still-receiving-bills-no-matter-canceled-subscript/ Sdílet na ostatní stránky More sharing options...
Centrum péče Martin - Vodafone Odesláno 26. října 2022 Centrum péče Sdílet Odesláno 26. října 2022 Hello @Tea, For security reasons we cannot discuss account information on public platforms such as Techforum. Please contact us via socialmediacz@vodafone.com and we will help you. Do not forget to mention the telephone number which you were using with our company and the first and fourth digit of the administrative password for My Vodafone self-care. Citovat - Premium 5G ALLinONE - Chrudim Odkaz ke komentáři https://www.techforum.cz/topic/61542-still-receiving-bills-no-matter-canceled-subscript/#findComment-458429 Sdílet na ostatní stránky More sharing options...
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